Green Fuel Ireland is committed to protecting the privacy of it’s customers. This Privacy Policy explains how we collect, use, and disclose personal information that we collect from visitors to our e-commerce website (www.greenfuelireland.ie) who purchase renewable and sustainable firewood products and premium lump charcoal.

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide to us when you create an account, place an order, or contact us with a question or comment. This information may include your name, email address, shipping address, billing address, and phone number.

1.2 Payment Information: We collect payment information, including credit card or debit card number, and billing address, when you make a purchase on the Website.

1.3 Usage Information: We collect information about how you use the Website, such as the pages you visit, the time and date of your visit, and the Internet Protocol (IP) address used to access the Website.

2. How We Use Your Information

2.1 Fulfillment of Orders: We use your personal information and payment information to process and fulfill your orders.

2.2 Customer Service: We use your personal information to respond to your inquiries, questions, and comments.

2.3 Marketing: With your consent, we may use your personal information to send you marketing communications about our Products, promotions, and events.

2.4 Website Improvement: We use usage information to analyze and improve the Website and its functionality.

3. How We Share Your Information

3.1 Service Providers: We may share your personal information with service providers who perform services on our behalf, such as payment processing, shipping, and customer service.

3.2 Legal Obligations: We may disclose your personal information when required by law or when we believe in good faith that such disclosure is necessary to comply with a legal obligation or to protect our rights, property, or safety or that of others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information to the acquiring entity.

4. Your Rights

4.1 Access and Correction: You have the right to access and correct your personal information. You can do so by logging in to your account on the Website or by contacting us at info@greenfuelireland.com.

4.2 Marketing Communications: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in the email or by contacting us at [email address].

5. Data Retention

5.1 We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

6. Security

6.1 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Children’s Privacy

7.1 The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

8. Changes to this Privacy Policy

8.1 We may modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on the Website or by sending you an email. Your continued use of the Website or purchase of Products following such modifications constitutes your acceptance of the revised Privacy Policy.

Thank you for choosing Green Fuel Ireland.